Privacy Policy
Fieldsy Privacy Policy
Effective Date: 24 Jun, 2025
Fieldsy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, mobile app, and services.
1. Who We Are
Fieldsy connects dog owners with secure, private dog walking fields listed by landowners across the UK. This policy applies to all users of our platform.
2. What Information We Collect
We may collect the following information:
a. Information You Provide Directly
- Name, email address, and contact details
- Password (encrypted)
- Payment information (handled securely via third-party processors)
- Field listing details (if you're a landowner)
- Profile photo or dog info (optional)
b. Information Collected Automatically
- IP address and device data
- Location (via GPS if enabled)
- Pages viewed, actions taken, time on site
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your data to:
- Provide and manage bookings
- Process payments securely
- Communicate with you (notifications, updates)
- Improve our services and personalize your experience
- Enforce platform policies and prevent fraud
4. Sharing Your Information
We do not sell your personal data. We may share limited data with:
- Payment processors (e.g., Stripe, PayPal)
- Field owners (for confirmed bookings only)
- Service providers (hosting, analytics)
- Law enforcement or regulators if legally required
5. How We Protect Your Data
We use industry-standard encryption, secure servers, and access controls to protect your information. All payment data is handled through PCI-compliant processors.
6. Your Rights
As a UK user under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict processing
- Request a copy of your data (data portability)
7. Data Retention
We keep your data only as long as necessary to provide our services or as required by law.
8. Cookies
Fieldsy uses cookies to enhance functionality and understand user behavior. You can manage cookie preferences through your browser settings.
9. Children's Privacy
Fieldsy is intended for users aged 18 and older. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy to reflect changes in law or our services. We will notify users of significant updates via email or app notification.
11. Contact Us
For any questions, contact us at: 📧 fieldsyz@gmail.com 📍 Camden Town, London NW1 0LT, United Kingdom